Free Senior Onsite Services Technician â Executive
- Location: New York, United States
Title: Senior Onsite Services Technician â Executive
Location: NY, NY
Duration: 8 Months with a high possibility of extension
Job Description:
Level 2 deskside technician support. Duties include: level 2 deskside services and manufacturing support including, but not limited to, issues related to desktops, laptops and peripherals, including printers, set up and configuration of computers for new users and are responsible for any physical work relating to the computers, such as repairing software or hardware issues and moving workstations to another location. Candidate must possess excellent organizational, communication, customer service skills and be reliable. A+ certification preferred. Candidate must be willing to obtain A+ certification within 6 months of hire date.
Experience must include:
- AD administration â distribution lists access and creation, creating service accounts, HP user accounts provisioning, resource mailboxes access and creation, misc. permissions, reset passwords
- SCCM â software distribution and remote control
- Exchange 2010 experience â apply send as and full mailbox permissions, Distribution list management, email name changes
- Service Now ticketing system experience
- Executive support experience (Higher Demand in 200 5th Ave NY)
- VPN/MFA experience
- Troubleshooting skills
- Hardware Upgrades
- Windows 10 experience
- O365 Console experience
- Canon Secure Print and HP printer troubleshooting
- Zebra printer experience a plus
- WorkSpace One a Plus
Job responsibilities:
o Reactive support and manage service requests and incidents
o Primary focus support 14th Floor 200 Avenue
o Executive/VIP support
o Scheduled executive meeting support
Top 3 Skills:
- Communication
- Sense of Urgency
- Prior White Glove Service with Executives
Reference : Senior Onsite Services Technician â Executive jobs
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