Free Network Test Engineer

Position : Network Verification Test & Tier 4 Support

Location : Middletown NJ (Looking for local candidates)

Mode: Contract

 

Overview:

The subject matter expert (SME) will act as the Single Point of Contact for
multiple services in the Converged Services portfolio.  Will handle escalations
for customer/production issues from Operations (Tier 2) and Advanced Technical
Support (Tier 3) groups as well as execute Network Verification Testing (NVT)
for capacity augments and/or new features/functionalities for the service(s). 
The individual will be responsible for change management governance of the VoIP
network.

 

Required Skills/Experience:


5 years of testing and field support experience in various VoIP and/or
Mobility products and technologies
Strong Tier 4 problem and troubleshooting/diagnosis and resolution
experience.
Testing and field support after hours may be needed
Extensive knowledge/experience with various protocols/architectures (SIP,
H.323, SS7, Diameter, IMS, T.38) wrt implementation, interworking,
troubleshooting, and support
Hands-on operational and engineering experience with key VoIP and/or
Mobility network element platforms: Cisco (Routers, Switches, WLAN
infrastructure), VoIP Gateways, Sonus Gateways and Soft switches, ACME SIP
proxy, BroadSoft Application Servers, Avaya PBX, Edgemarc, Devices (Samsung,
Apple, Sonim, NEC, Blackberry, ZTE, HTC etc), Ericcson and/or Alcatel Lucent
IMS platforms
Experience with VoIP and/or Mobility Solutions with extensive knowledge of
Dial Plans, Call Features and Media Resources
Deep understanding of IP based network systems (VLANs) and protocols (NTP,
DHCP) HCP using both IPv4 and IPv6)
Experience with gathering, analyzing, and troubleshooting complex
customer/network (VoIP and/or Mobility) sessions at the packet level, using
tools such as Wireshark and Tektronix.
Strong communications skills ? required for working directly with vendors,
customers, and manage/direct outage bridges.
Proven experience and success with voice over LAN, WAN and QOS design and
implementation.
Issue management and tracking (good project management and record keeping
skills)
Knowledge of quality/bug tracking systems (i.e. HP Quality Center, TMATS)
and testing processes
Bachelor?s degree in Computer Science, Information Technology, Management
Information Systems, or a related field
Understanding IPSec in SIP based mobile telecommunication networks is a plus
Understand and able to configure Cisco voice gateways and Avaya
Communications Manager is a plus
Experience with updates / troubleshooting of mobile devices / UEs (using
QXDM or other UE log file tracer tools) is a plus
Prior Telecom Business VOIP service delivery (Test and Turn) experience is
a plus 


Reference : Network Test Engineer jobs

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