Free Customer Service Representative

Published date: May 9, 2018
  • Location: Wisconsin, United States

Position: Customer Service Representative

End-Client: An American diversified global insurer, and the fourth-largest property and casualty insurer in the United States. The client is committed to providing insurance products and services to meet the needs of individuals, families, and businesses; offering a diverse and dynamic work environment for our employees; and supporting our communities.

Location: Wausau, Wisconsin 54401, United States

Assignment Length: 6+ months (possible perm)



Top 3 skills:

1.) Strong customer service experience

2.) Strong organization skills to obtain all of the update information

3.) Computer savvy



Responsibilities/Skills:

• Research and respond to customer inquiries.

• Review and update customer records on computerized data base.

• Resolve problems and refer to responsible parties.

• Perform due diligence on customer inquiries through oral communication.

• Superior oral communications skills on the telephone.

• Good written communication skills.

• Problem solving ability.



Must Haves:

• 45+ WPM

• 80%+ on Microsoft Word 2013

• College level education or equivalent, relevant experience.

• Minimum of 6 months of Customer Service experience.

• Working knowledge of specified computer based applications such as word processing, spreadsheets and data bases.



NOTE:

Must not have more than 3 jobs (including contractual) in the past 5 years



Open to Fresh Grads


Reference : Customer Service Representative jobs

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